Frequently Asked Questions

Our installation team are available from 8 am to 5 pm, Monday to Friday. They can be contacted via 01159 818218. Additionally, our Nottingham showroom, which highlights the vast array of options available, is open seven days a week from 9 am to 5 pm, and 10 am to 4 pm on Sundays. We look forward to meeting you and discussing your project over a hot cup of tea or coffee!

The main distinction between an orangery and a conservatory is in its structure. Whereas orangeries are commonly thicker structures, with flat roofs and brick or aluminium pillars, conservatories usually follow the classic Victorian design we know and love. Choosing between the two can depend on whether you require a predominantly glass or brick structure.

Commonly speaking, no, you do not need planning permission for your conservatory or orangery.

In many cases, as your conservatory or orangery is within the confines of your garden, the structure will come under your permitted development rights. The scheme created by the Government makes it easy for homeowners to extend their property.

As leading experts in both the physical construction and logistical factors of extending a property, we will install an extension within the scheme's requirements.

Though we are always open to discussing new and exciting projects with our clients, we usually avoid traditional extensions, opting for an adapted orangery instead.

We believe there are better options available than an extended room, which are usually quite dark and do the opposite than open your home - they commonly block the light. Instead, we suggest an orangery with large, bright windows.

An enticing addition to every home, a stylish orangery or conservatory will draw in prospective buyers when you put your house on the market. With the housing marketing itself becoming incredibly more competitive, many homeowners value the power of unique features, like orangeries, to close a sale.

With conservatories and orangeries adding up to 10% to your home's value, now is the best time to install a fitted room.

From the initial consultation, to design, construction and aftercare, our comprehensive service manages all elements of construction. Read our process in its entirety, here.

As a family business ourselves, we understand that our clients have busy lives. Due to this, our designers, sales representatives, and builders are more than happy to schedule a meeting at your convenience.

Following our home meeting and initial consultation, our expert team of designers will then bring your home improvement dreams to life. Once you have signed our project contract, we will email, post or hand-deliver your extension's design. If at any stage of the process you have questions about your design, we are more than happy to accommodate.

Our expert construction specialists will assess your walls before finalising the building work. This includes making sure they are not load-bearing supporting walls, to protect the physical integrity of your home.

Though this question entirely depends on your unique project, we always pride ourselves on our efficient yet high quality of construction, so commonly aim for a 10-week turnaround.

From concept to completion, you can trust that our services balance reasonable timescales with top-class workmanship. To find out more and discuss the amount of time we will need to honour your bespoke extension, contact a member of our team.

From fluctuating temperature to debris build-up, your conservatory or orangery is up against the elements. Combined with the height of many roofs, cleaning the fitted room can also be a tall task. We understand that an extension's upkeep can be costly and time-consuming, so are happy to supply our complete aftercare service, to ensure that your conservatory or orangery remains in top working order. From glass to door care, and everything in between, your fitted room is in safe hands with our team.

In the unlikely event that your extension, door, or window starts to leak, our expert team will respond in 24 hours to solve the issue. For urgent cases, our Installations Director will also arrange for a plumber to call out ASAP, to prevent any further damage.

If you have any concerns about your home and our showroom is open, simply call a member of our team and let us do the rest. For crises out of hours, like a weekend or late at night, call an emergency plumber and we will deal with the matter the following working day.